Human resources and tourism : skills, culture and industry /
Lee-Ross, Darren.
Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce. - ix, 287 pages : illustrations ; 25 cm. - Aspects of tourism texts . - Aspects of tourism texts. .
Includes bibliographical references and index.
The nature of the beast, human resources management and the tourism -- Change, what change? human resources planning in a contemporary environment -- Managing the process -- Performing or ignoring, management and appraisal -- Training and development -- Quality of work life -- Industrial relations and legal aspects -- The same differences? diversity management -- To be or not to be? human resource management and the role of ethics -- The future of human resources.
1845411404 9781845411404 1845411390 9781845411398
2010005009
Tourism--Management
Personnel management.
G155.A1 / L42 2010
910.683
Human resources and tourism : skills, culture and industry / Darren Lee-Ross and Josephine Pryce. - ix, 287 pages : illustrations ; 25 cm. - Aspects of tourism texts . - Aspects of tourism texts. .
Includes bibliographical references and index.
The nature of the beast, human resources management and the tourism -- Change, what change? human resources planning in a contemporary environment -- Managing the process -- Performing or ignoring, management and appraisal -- Training and development -- Quality of work life -- Industrial relations and legal aspects -- The same differences? diversity management -- To be or not to be? human resource management and the role of ethics -- The future of human resources.
1845411404 9781845411404 1845411390 9781845411398
2010005009
Tourism--Management
Personnel management.
G155.A1 / L42 2010
910.683