Handbook of tourist behavior : theory & practice /
Handbook of tourist behavior : theory & practice /
Handbook of tourist behaviour Handbook of tourist behaviour : Theory & practice Tourist behaviour Tourist behavior
edited by Metin Kozak and Alain Decrop.
- xviii, 267 pages : illustrations ; 24 cm.
- Routledge advances in tourism ; 16 .
- Routledge advances in tourism ; 16. .
Includes bibliographical references and index.
Motivation and Need Recognition -- Interpretive Consumer Research: Uncovering the 'Whys' Underlying Tourist Behavior / Antecedents and Consequences of Prestige Motivation in Tourism: An Expectancy-Value Motivation / Perception and Information Processing -- Tourism Destination Image Formation / Tourist Information Search / Evaluation of Alternatives and Choice -- Decision Strategies in Tourism Evaluation / Planning and Exploratory Buying Behavior / The Tourism Experience -- Understanding Tourist Experience though Mindfulness Theory / Unlocking the Shared Experience: Challenges of Consumer Experience Research / Post-Choice Processes -- Service Failure, Tourist Complaints and Service Recovery / Individual Determinants of Tourist Behavior -- Tourism Segmentation by Consumer-Based Variables / Emotions and Affective States in Tourism Behaviour / Environmental Determinants of Tourist Behavior -- E-tourist Behavior: The Influence of IT on Consumers / The Role of Media Products on Consumer Behaviour in Tourism / Cross-Cultural Differences in Tourist Behavior / Bodil Stilling Blichfeldt and Ines Kessler -- Antonia Correia and Miguel Moital -- Robert Govers and Frank M. Go -- Kenneth F. Hyde -- Alain Decrop and Metin Kozak -- Karin Teichmann and Andreas H. Zins -- Gianna Moscardo -- Michael Morgan and Pamela Watson -- Teoman Duman and Metin Kozak -- Sara Dolnicar and Byron Kemp -- Juergen Gnoth and Andreas H. Zins -- Christine Petr -- Maria Mansson -- Yvette Reisinger. Part 1. 1. 2. Part 2. 3. 4. Part 3. 5. 6. Part 4. 7. 8. Part 5. 10. Part 6. 12. 13. Part 7. 14. 15. 16.
"In today's highly competitive and global economy, understanding tourist behavior is imperative to success. Tourist behavior has become a cornerstone of any marketing strategy and action. Choosing, buying and consuming tourism/travel products and services includes a range of psycho-social processes and a number of personal and environmental influences that researchers and managers should take into account. This book provides an overview of such processes and influences and explains the basic concepts and theories that underlie tourist decision-making and behavior. It also incorporates a number of cases studies in order to aid readers to better appraise the application of those concepts and theories. The Handbook of Tourist Behavior will be of significant interest to researchers and students in tourism, leisure, marketing and psychology, and also to practitioners in the tourism industry."--Publisher's website.
0415993601 9780415993609
2008038498
Tourism.
Consumer behavior.
G155.A1 / H356 2009
910.688
Includes bibliographical references and index.
Motivation and Need Recognition -- Interpretive Consumer Research: Uncovering the 'Whys' Underlying Tourist Behavior / Antecedents and Consequences of Prestige Motivation in Tourism: An Expectancy-Value Motivation / Perception and Information Processing -- Tourism Destination Image Formation / Tourist Information Search / Evaluation of Alternatives and Choice -- Decision Strategies in Tourism Evaluation / Planning and Exploratory Buying Behavior / The Tourism Experience -- Understanding Tourist Experience though Mindfulness Theory / Unlocking the Shared Experience: Challenges of Consumer Experience Research / Post-Choice Processes -- Service Failure, Tourist Complaints and Service Recovery / Individual Determinants of Tourist Behavior -- Tourism Segmentation by Consumer-Based Variables / Emotions and Affective States in Tourism Behaviour / Environmental Determinants of Tourist Behavior -- E-tourist Behavior: The Influence of IT on Consumers / The Role of Media Products on Consumer Behaviour in Tourism / Cross-Cultural Differences in Tourist Behavior / Bodil Stilling Blichfeldt and Ines Kessler -- Antonia Correia and Miguel Moital -- Robert Govers and Frank M. Go -- Kenneth F. Hyde -- Alain Decrop and Metin Kozak -- Karin Teichmann and Andreas H. Zins -- Gianna Moscardo -- Michael Morgan and Pamela Watson -- Teoman Duman and Metin Kozak -- Sara Dolnicar and Byron Kemp -- Juergen Gnoth and Andreas H. Zins -- Christine Petr -- Maria Mansson -- Yvette Reisinger. Part 1. 1. 2. Part 2. 3. 4. Part 3. 5. 6. Part 4. 7. 8. Part 5. 10. Part 6. 12. 13. Part 7. 14. 15. 16.
"In today's highly competitive and global economy, understanding tourist behavior is imperative to success. Tourist behavior has become a cornerstone of any marketing strategy and action. Choosing, buying and consuming tourism/travel products and services includes a range of psycho-social processes and a number of personal and environmental influences that researchers and managers should take into account. This book provides an overview of such processes and influences and explains the basic concepts and theories that underlie tourist decision-making and behavior. It also incorporates a number of cases studies in order to aid readers to better appraise the application of those concepts and theories. The Handbook of Tourist Behavior will be of significant interest to researchers and students in tourism, leisure, marketing and psychology, and also to practitioners in the tourism industry."--Publisher's website.
0415993601 9780415993609
2008038498
Tourism.
Consumer behavior.
G155.A1 / H356 2009
910.688