Going lean : busting barriers to patient flow /
Smith, Amy C., 1964-
Going lean : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker. - xiv, 191 pages : illustrations ; 23 cm. - American College of Healthcare Executives management series . - Management series (Ann Arbor, Mich.). .
Includes bibliographical references.
The Lean method -- Capacity, backlogs, and scheduling -- Simple patient-flow examples -- Call center: a success story -- Outpatient laboratory: a success story -- Back pain clinic: a success story -- Women's center: a success story -- The Lean general hospital -- Emergency department -- Laboratories -- Admissions -- Surgery -- Inpatient care -- External benchmarking: a success story -- Infection reduction: a success story -- Discharge -- The cash cycle -- Long-term-care facilities.
1567932819 9781567932812
2007035574
Health facilities--Administration
Hospital care--Quality control
Total quality management.
Patient satisfaction.
Hospital utilization
Hospitals--Administration--Methodology.
Hospital-Patient Relations
Hospitalization
RA971 / .S616 2008
362.1068
Going lean : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker. - xiv, 191 pages : illustrations ; 23 cm. - American College of Healthcare Executives management series . - Management series (Ann Arbor, Mich.). .
Includes bibliographical references.
The Lean method -- Capacity, backlogs, and scheduling -- Simple patient-flow examples -- Call center: a success story -- Outpatient laboratory: a success story -- Back pain clinic: a success story -- Women's center: a success story -- The Lean general hospital -- Emergency department -- Laboratories -- Admissions -- Surgery -- Inpatient care -- External benchmarking: a success story -- Infection reduction: a success story -- Discharge -- The cash cycle -- Long-term-care facilities.
1567932819 9781567932812
2007035574
Health facilities--Administration
Hospital care--Quality control
Total quality management.
Patient satisfaction.
Hospital utilization
Hospitals--Administration--Methodology.
Hospital-Patient Relations
Hospitalization
RA971 / .S616 2008
362.1068