Cultural intelligence : a guide to working with people from other cultures /
Peterson, Brooks,
Cultural intelligence : a guide to working with people from other cultures / Working with people from other cultures Brooks Peterson. - viii, 229 pages : illustrations ; 23 cm
Includes bibliographical references (pages 225-229).
Introduction -- What is culture? -- The importance of culture in daily work and life -- What is cultural intelligence? -- Applying cultural intelligence in daily work and life -- Knowing your cultural style -- Increasing your cultural intelligence -- Afterword -- Appendix.
"Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line." "More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--BOOK JACKET.
1931930007 9781931930000
2004040720
Cultural intelligence
Intercultural communication.
Cultural awareness
Social intelligence
Cross-cultural orientation
Business communication--Cross-cultural studies
Interpersonal communication--Cross-cultural studies
HM1211 / .P47 2004
303.482
Cultural intelligence : a guide to working with people from other cultures / Working with people from other cultures Brooks Peterson. - viii, 229 pages : illustrations ; 23 cm
Includes bibliographical references (pages 225-229).
Introduction -- What is culture? -- The importance of culture in daily work and life -- What is cultural intelligence? -- Applying cultural intelligence in daily work and life -- Knowing your cultural style -- Increasing your cultural intelligence -- Afterword -- Appendix.
"Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line." "More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--BOOK JACKET.
1931930007 9781931930000
2004040720
Cultural intelligence
Intercultural communication.
Cultural awareness
Social intelligence
Cross-cultural orientation
Business communication--Cross-cultural studies
Interpersonal communication--Cross-cultural studies
HM1211 / .P47 2004
303.482