Academic initiatives in total quality for higher education /
Academic initiatives in total quality for higher education /
Harry V. Roberts, editor.
- vii, 607 pages : illustrations ; 24 cm
Includes bibliographical references and index.
Total quality management in schools of business and engineering / Using total quality education to prepare globally competitive citizens : the perspective of Motorola University / Georgia Tech's continuous quality improvement journey / Total quality and the academy : continuously improving the University of Maryland / Integrating principles of total quality into teaching and learning / Total quality management and the integrative curriculum of the University of Tennessee MBA program / Total quality : a mechanism for institutional change and curriculum reform / Applying quality function deployment to improve an MBA education / System-supported teaching and learning to improve student performance, satisfaction, and retention / Incorporating total quality into a college of business / Business college at Arizona State University : taking quality to heart / Total quality for professors and students / Listening to our coworkers: using the LEARN process to improve teaching and learning / Three classroom experiments on the use of quick feedback / Use of active teaching methods to 'fix the learning' / Total quality in instruction : a systems approach / Using minute papers in an executive MBA program : listening to the voice of the customer / Instantaneous feedback / From the front lines : improving quality in the classroom at Penn State / E-mail minutes : the marriage of e-mail and the one-minute paper / Statistics : from stumbling block to stepping stone / Real-world total quality projects for statistics courses / Laboratory class in quality management / Company-based pedagogy for teaching process improvement within an MBA program / Continuous improvement in education : the process of learning in an introductory statistics class / Fast quality for fast results / Reengineering : how to do it with quality in academia and elsewhere / Grassroots total quality in higher education : some lessons from Chicago / Primer on personal quality / Tips for student teams / Academic leadership from the top : total quality for higher education / Myron Tribus -- Brenda B. Sumberg -- Jane C. Ammons and Joseph E. Gilmour -- Arjang A. Assad and Judy D. Olian -- Gary Bonvillian and William Nowlin -- Michael C. Ehrhardt -- Susan West Engelkemeyer -- Steven C. Hillmer ... [et al.] -- Pat Mayers ... [et al.] -- Donald F. Parker, Daniel J. Brown, and Dennis O. Kaldenberg -- Mimi Wolverton -- George R. Bateman and Harry V. Roberts -- Kathryn H. Baugher -- John A. Flueck -- John A. Flueck -- Laura Helminski and Sharon Koberna -- David M. Levine -- Terence Reilly -- Larry D. Spence and Louise Sandmeyer -- Sandra E. Strasser -- Douglas A. Zahn -- George R. Bateman and Harry V. Roberts -- Selwyn W. Becker -- Scott Dawson and Richard Sapp -- Lawrence A. Sherr and Catherine E. Schwoerer -- Willard I. Zangwill -- Richard T. Greene -- Harry V. Roberts -- Harry V. Roberts -- Willard I. Zangwill -- Willard I. Zangwill and Harry V. Roberts.
0873893263 9780873893268
95018839
College teaching--United States--Case studies
Total quality management--United States--Case studies
College teaching--Case studies
Total quality management--Case studies
Education, Higher--Management--Case studies
LB2331 / .A28 1995
378.125
Includes bibliographical references and index.
Total quality management in schools of business and engineering / Using total quality education to prepare globally competitive citizens : the perspective of Motorola University / Georgia Tech's continuous quality improvement journey / Total quality and the academy : continuously improving the University of Maryland / Integrating principles of total quality into teaching and learning / Total quality management and the integrative curriculum of the University of Tennessee MBA program / Total quality : a mechanism for institutional change and curriculum reform / Applying quality function deployment to improve an MBA education / System-supported teaching and learning to improve student performance, satisfaction, and retention / Incorporating total quality into a college of business / Business college at Arizona State University : taking quality to heart / Total quality for professors and students / Listening to our coworkers: using the LEARN process to improve teaching and learning / Three classroom experiments on the use of quick feedback / Use of active teaching methods to 'fix the learning' / Total quality in instruction : a systems approach / Using minute papers in an executive MBA program : listening to the voice of the customer / Instantaneous feedback / From the front lines : improving quality in the classroom at Penn State / E-mail minutes : the marriage of e-mail and the one-minute paper / Statistics : from stumbling block to stepping stone / Real-world total quality projects for statistics courses / Laboratory class in quality management / Company-based pedagogy for teaching process improvement within an MBA program / Continuous improvement in education : the process of learning in an introductory statistics class / Fast quality for fast results / Reengineering : how to do it with quality in academia and elsewhere / Grassroots total quality in higher education : some lessons from Chicago / Primer on personal quality / Tips for student teams / Academic leadership from the top : total quality for higher education / Myron Tribus -- Brenda B. Sumberg -- Jane C. Ammons and Joseph E. Gilmour -- Arjang A. Assad and Judy D. Olian -- Gary Bonvillian and William Nowlin -- Michael C. Ehrhardt -- Susan West Engelkemeyer -- Steven C. Hillmer ... [et al.] -- Pat Mayers ... [et al.] -- Donald F. Parker, Daniel J. Brown, and Dennis O. Kaldenberg -- Mimi Wolverton -- George R. Bateman and Harry V. Roberts -- Kathryn H. Baugher -- John A. Flueck -- John A. Flueck -- Laura Helminski and Sharon Koberna -- David M. Levine -- Terence Reilly -- Larry D. Spence and Louise Sandmeyer -- Sandra E. Strasser -- Douglas A. Zahn -- George R. Bateman and Harry V. Roberts -- Selwyn W. Becker -- Scott Dawson and Richard Sapp -- Lawrence A. Sherr and Catherine E. Schwoerer -- Willard I. Zangwill -- Richard T. Greene -- Harry V. Roberts -- Harry V. Roberts -- Willard I. Zangwill -- Willard I. Zangwill and Harry V. Roberts.
0873893263 9780873893268
95018839
College teaching--United States--Case studies
Total quality management--United States--Case studies
College teaching--Case studies
Total quality management--Case studies
Education, Higher--Management--Case studies
LB2331 / .A28 1995
378.125